Integration support agent

О компании

• Wert

Обязанности

• Support partners throughout the integration process, from setup to launch.
• Troubleshoot and resolve technical issues with guidance from our engineering team.
• Identify and suggest improvements to make integrations smoother and faster.
• Represent Wert in partner chats (Discord, Telegram, Slack), ensuring partners feel supported and informed.
• Maintain and expand our knowledge base and internal documentation.
• Collaborate with product and tech teams to share partner feedback and influence roadmap decisions.

Требования

• Experience with Web3 or blockchain technologies (understanding NFTs, smart contracts, DeFi, etc.).
• Strong written and verbal communication skills.
• A proactive and solution-oriented mindset — you enjoy finding better ways to do things.
• Technical aptitude: you’re comfortable learning APIs, testing integrations, and understanding basic code snippets.
• Active presence in Web3 communities (Discord, Twitter, Reddit, etc.) is a plus.
• Ability to work independently in a distributed team.

Условия

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