Business Analyst Junior+ [Customer Care - Quality & Retention]

О компании

Banco Plata is a tech platform powered by AI that is redefining the financial experience in Mexico.

Обязанности

• Analyze quality, retention, and operational performance metrics
• Investigate process inefficiencies and customer pain points
• Define and track key metrics related to customer satisfaction

Требования

• Experience in business analysis

Условия

• On-site work