О компании
Stripe is a financial infrastructure platform for businesses.
Обязанности
- Respond to incoming User Escalations.
- Communicate directly with users to solve problems.
- Conduct thorough, data-driven root causes analyses.
Требования
- At least 5+ years of experience in a user support role.
- Prior experience in troubleshooting and working on short SLA cases.
Условия
- This is a high visibility, high impact role.