About the company
Smartsheet has empowered teams to manage work and scale solutions for over 20 years. The company is now uniting human teams with AI agents, automating manual tasks and uncovering insights at scale.
Responsibilities
- Understand Smartsheet's evolving portfolio of professional services offerings and map them to solution use cases and customer maturity levels
- Create services-specific territory plans with priority accounts, big bets, and stakeholder relationship maps
- Accurately forecast professional services monthly and quarterly bookings for aligned territories
- Manage pipeline hygiene in Salesforce and Clari, ensuring opportunity stage, value, close date, MEDDIC fields, and next steps
- Develop new business and follow-on expansion services pipeline through tailored outbound campaigns
- Oversee the technical scoping portion of the sales process executed by Solutions Engineers, Architects, and Consultants
- Lead presentation of solution proposals with compelling value propositions at multiple levels
- Lead negotiations on pricing and terms for custom SOWs and packaged services
- Oversee smooth transition post-sales to Professional Services Delivery resources
- Monitor projects during delivery, keeping relationships active with key customer stakeholders
Requirements
- 5+ years carrying a £3M+ annual services bookings quota for Enterprise (>5k employee) customers, frequently closing PS opportunities >£100K
- Excellent verbal and written communication: needs analysis discovery, solution positioning, business justification, closing techniques
- Experience leading outbound services pipeline generation motions
- Eagerness to utilize AI workflows and tooling
- Prior SaaS experience
- Ability to travel up to 25%
- Ability to be in the London office at least 1 day per week, preferably 2-3 days
- BS degree or equivalent
- Legally eligible to work in the UK on an ongoing basis
Conditions
- Employer-paid Private Medical and Dental
- Monthly pension contributions
- Monthly productivity stipend
- 25 days holiday + bank holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave, 12 weeks Paternity/Adoption Leave
- Paid Volunteer Day
- Access to Udemy courses
- Teleworking options from any registered UK location (role specific)