About the company
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now we are uniting human teams with AI agents, automating manual tasks and uncovering insights at scale. This role is part of the Go to Market team, based in London, UK (Hybrid eligible), reporting to the Manager, Enterprise Solutions Engineering.
Responsibilities
- Identify, build, and demonstrate innovative solutions to solve complex business challenges for high-visibility Smartsheet customers
- Lead technical sales engagements: identify customer requirements, summarise challenges, design solutions, and provide technical guidance
- Proactively grow and maintain deep knowledge of all Smartsheet products, services, and competitors
- Seek opportunities for cross-functional collaboration and partnership across departments
- Lead or participate in onboarding, mentoring, and coaching of team members
- Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
- Consult and collaborate on strategic programs within the Solutions Engineering department
- Stay up-to-date on industry trends and best practices
- Periodically travel to customer sites and industry events
Requirements
- Fluency in French and English is required
- 3-5+ years of experience in a pre-sales role or related field in SaaS and enterprise B2B software
- Critical thinking skills, growth mindset, and experience analyzing complex problems
- Strong technical skills and comfort in ambiguous, high-pressure situations
- Consultative approach to problem solving and positioning solutions
- Excellent communication and presentation skills for technical and non-technical audiences
- Experience in an ownership role working cross-functionally to support a customer journey
- Legally eligible to work in the UK on an ongoing basis
Conditions
- Employer-paid Private Medical and Dental
- Monthly pension contributions
- 25 days paid holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave; 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day
- Professional growth including access to Udemy online courses
- Company funded perks including counseling membership and salary sacrifice options
- Teleworking options from any registered location in the UK (role specific)