Digital Customer Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Customer Engineer based in Canada.

• Support partners and sales teams in identifying technical requirements, current-state challenges, and barriers to cloud adoption.
• Translate business and technical requirements into scalable future-state architectures that demonstrate clear business value.
• Support technical evaluations throughout solution sales stages, ensuring requirements and technical win criteria are addressed efficiently.
• Serve as a key technical resource for partner and sales stakeholders, helping resolve technical questions, objections, and blockers.
• Work hands-on with cloud products to develop demonstrations, prototypes, integrations, and proofs of concept within partner environments.
• Navigate and interpret technical documentation and use administrative, development, and support consoles for cloud products.
• Prepare and deliver technical presentations, solution briefings, product messaging, and technical whiteboarding sessions.
• Provide guidance on integration strategies, enterprise architecture, platforms, application infrastructure, and implementation best practices.
• Recommend solutions that optimize cloud product effectiveness, scalability, and long-term business value.
• Maintain accurate sales documentation and account intelligence in Salesforce, ensuring technical artifacts and solution-stage requirements are properly recorded.
• Collaborate closely with partner and sales-facing teams while serving as a technical advisor throughout the sales cycle.
• Complete required training and professional certifications within established timelines.
• Stay current with emerging cloud technologies, industry trends, and evolving customer and partner needs.

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience; a master’s degree is preferred.
• At least 5 years of experience as a Technical Sales Engineer, Solutions Engineer, Professional Services Engineer, Systems Engineer, or similar customer-facing technical role in a cloud environment.
• Deep knowledge of cloud technologies, particularly Big Data, PaaS, and IaaS environments.
• Hands-on experience with database and data-processing technologies such as BigQuery, MapReduce, Hadoop, Spark, Hive, or comparable solutions.
• Working knowledge of Linux and web technologies, including HTTP, XML/XSLT, cookies, and sessions.
• Strong understanding of networking fundamentals, including DNS, TCP, firewalls, proxy servers, and DMZ environments.
• Experience with web application integration and technologies such as REST, SOAP, Python, Java, JavaScript, or PHP.
• Ability to rapidly develop technical prototypes and proofs of concept to demonstrate potential solutions.
• Strong understanding of cloud architecture, integration patterns, application infrastructure, and technical implementation considerations.
• Excellent presentation, communication, and stakeholder-management skills, with the ability to explain complex technical concepts persuasively to different audiences.
• Strong consultative and sales-oriented mindset, with the ability to connect technical capabilities to business outcomes.
• Ability to work autonomously, prioritize multiple technical opportunities, and collaborate effectively with partner and sales teams.
• Experience creating demonstration scripts using C#, Python, Perl, Shell, or similar languages is an asset.
• Active Google Cloud certifications, such as Professional Cloud Architect, or equivalent credentials from other major cloud providers are highly desirable.
• Strong interest in continuous learning and willingness to complete required cloud training and certifications.

• Annual base salary of CAD $75,000.
• Hybrid work arrangement in Toronto.
• Full-time employment.
• Opportunities to work with advanced cloud technologies and large-scale solutions.
• Professional development through structured training and certification programs.
• Opportunities to build expertise across cloud architecture, data, infrastructure, integrations, and technical sales.
• Autonomous and flexible work environment focused on results.
• Career development opportunities within a progressive technology organization.
• Inclusive workplace culture that values diversity, collaboration, innovation, and individual contributions.
• Supportive environment focused on employee wellbeing and work-life balance.
• Accessibility accommodations available during the recruitment and application process.