About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Marketing Platform Administrator- Salesforce based in United States.
Responsibilities
- Serve as the primary administrator and subject matter expert for Salesforce Marketing Cloud Engagement, overseeing configuration, maintenance, governance, and ongoing optimization.
- Build and enhance platform capabilities, including contact suppression automations, unsubscribe workflows, data lookup tools, and audience segmentation functionality.
- Manage integrations between the marketing platform and connected systems, including Salesforce Sales Cloud, Salesforce Service Cloud, Form.io, and Snowflake.
- Configure and maintain scalable data ingestion pipelines that support audience creation, segmentation, and marketing operations.
- Lead requirements-gathering sessions and translate business needs into scalable, sustainable, and best-practice platform solutions.
- Collaborate with development teams to integrate marketing technology with websites and support the development of a customized preference center.
- Configure and maintain data export processes supporting reporting, analytics, and data backup requirements.
- Monitor platform releases, security reviews, system health checks, and emerging capabilities to identify opportunities and required adjustments.
- Create and maintain technical documentation and communicate platform changes effectively to trainers, end users, and stakeholders.
- Contribute to platform roadmap planning and agile ceremonies, including standups, backlog grooming, project kickoffs, and retrospectives.
- Coordinate SSO configuration, role management, permissions, and related platform requirements with IT Operations and Security.
- Manage multiple priorities while maintaining platform reliability, data quality, security, and operational effectiveness.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field required; a master’s degree is preferred.
- 5+ years of hands-on experience administering Salesforce Marketing Cloud Engagement or a comparable enterprise marketing platform.
- 2+ years of experience working with Salesforce Sales Cloud or another CRM platform.
- Strong SQL skills, including complex joins, data normalization, and segmentation queries.
- Familiarity with Server-Side JavaScript and CloudPages, including their use in connecting REST and SOAP APIs.
- Strong analytical and problem-solving abilities, with a track record of developing practical, durable technical solutions.
- Ability to collaborate effectively with both technical and business stakeholders in a cross-functional environment.
- Strong organizational and project management skills, with the ability to manage competing priorities within an agile sprint framework.
- Active involvement in an evangelical Christian church.
- Ability to travel to the Middle Tennessee area approximately 2–4 times per year for team gatherings.
- Experience with AMPscript for dynamic content and personalization is preferred.
- Familiarity with Snowflake or other cloud data warehouse platforms is preferred.
- Experience configuring single sign-on integrations and managing platform roles and permissions is a plus.
Conditions
- Remote position within the United States.
- Work-from-anywhere environment with autonomy and flexibility around working hours.
- Comprehensive healthcare benefits for eligible full-time employees.
- Vacation and sick time.
- Paid holidays and care days.
- 401(k) retirement plan.
- Maternity and parental leave.
- Adoption assistance.
- Mission trip time.
- Equipment and resources provided to support a productive and ergonomic remote workspace.
- Travel support for key team gatherings.
- Occasional travel to Nashville/Middle Tennessee, approximately 2–4 times per year.