About the company
Funnel Leasing Inc. is a 'work from anywhere' in the U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. We have unlimited DTO, P.I.N.K. core values, and our team puts the FUN in Funnel!
Responsibilities
- Own the payments product roadmap, including discovery, prioritization, delivery, and iteration.
- Understand, define and document product requirements for payment workflows, failure state, reconciliation, settings, integrations, reporting, error handling, and operational tools.
- Partner with Engineering and Design to deliver reliable, user-friendly payment experiences for customers, renters, and internal teams.
- Collaborate with stakeholders across Product, Strategy, CX, Implementation, Support, Finance, and Payment Operations to identify needs, risks, and opportunities.
- Drive external partner discovery and clarification when vendor documentation, APIs, webhooks, or implementation details are incomplete.
- Own reconciliation strategy and ensure payment-related features meet expectations for reliability, clarity, compliance, security, and operational readiness.
- Use data, customer feedback, support trends, and stakeholder input to prioritize improvements and monitor product stability.
- Coordinate launches, release notes, training materials, and internal enablement for payment-related changes.
- Monitor post-launch performance and drive follow-up improvements.
- Evaluate complex payment configuration models and drive simplification, standardization, and guardrails.
- Create a culture of continuous improvement and learning.
- Foster collaboration within team and across the company.
- Perform other duties as assigned.
Requirements
- 3-5 years experience as a Product Manager, ideally with ownership of payments, billing, fintech, financial operations, integrations, or other high-trust transactional workflows.
- Experience or strong aptitude for understanding property management ledgers, PMS workflows, accounting concepts, open charges, payment posting, batching, payouts, debits, and reconciliation.
- Strong ability to break down complex systems into clear product requirements and phased delivery plans.
- Comfort working with technical teams on APIs, integrations, data flows, configuration, and edge cases.
- Excellent cross-functional communication skills.
- Strong judgment around prioritization, risk, tradeoffs, and release readiness.
- Ability to operate in ambiguity and bring structure to complex problem spaces.
- Customer-minded approach with a strong sense of ownership.
- Detail orientation, especially around accuracy, error states, permissions, and operational impact.
- Experience leveraging AI within the product management/SDLC lifecycle.
Conditions
- Salary range: $100,000 - $140,000 per year.
- Work from anywhere in the U.S.
- Unlimited DTO (discretionary time off).