About the company
This position is listed on behalf of a partner company looking for an Operations Analyst based in the United States, supporting electronic health record modernization (EHRM) initiatives in a large healthcare environment.
Responsibilities
- Track EHRM SME team actions and commitments, identify risks and decision bottlenecks
- Lead the assessment and resolution of cross-functional issues
- Support rapid decision-making within the Tier 1 Resolution Pathway
- Plan, facilitate, and document meetings for Tier 1 SME teams and workgroups
- Review project plans and assess alignment with strategic priorities
- Develop biweekly status reports for VHA leadership
- Support change control processes
- Coordinate workflow design with solution advisors
- Define and monitor operational performance indicators
Requirements
- At least 12 years of relevant professional experience in project management, operational analysis, or program coordination
- Bachelor's degree in a related field
- Demonstrated ability to interact with executive-level stakeholders
- Strong working knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to obtain and maintain a Public Trust clearance
- Legal authorization to work in the United States
- Ability to work onsite in Washington, D.C.
- Healthcare and EHR modernization experience preferred