About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Responsibilities
- Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue.
- Communicate product priorities and build consensus.
- Assume leadership responsibilities as an accountable owner committed to the outcome regardless of role or organizational boundaries.
- Work with multiple teams to guide projects through development and bring high-quality products to life.
- Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction.
- Communicate complex problems into easily understood requirements and provide solutions.
- Develop multi-mode communications that convey a clear understanding of the needs of different audiences.
- Lead promoting efforts across different groups of team members, with ability to influence inside and outside of your team.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 8+ years of software product management experience.
- Strong prioritization skills and discipline to focus on high impact activities.
- Experience defining and capturing product requirements and transforming them into a product roadmap.
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.
- Drive solution development through big-picture solution development.
- Ability to serve as a team lead and coach employees at lower levels.