About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inside Sales Account Manager based in United States.
Responsibilities
- Develop and convert new business opportunities by managing inbound leads, conducting proactive outbound prospecting, understanding customer needs, and guiding opportunities through the sales cycle
- Grow existing accounts by developing relationships with new users, identifying additional applications, and uncovering upselling and cross-selling opportunities
- Work closely with distributors and channel partners to qualify opportunities, support customer engagement, execute commercial activities, and contribute to partner education and enablement
- Support customer education by providing relevant product information, technical resources, and application guidance
- Execute targeted commercial campaigns in collaboration with Marketing and other commercial teams, including email and calling campaigns, webinars, product initiatives, and account-based engagement
- Maintain accurate CRM records, manage pipeline progression, document customer activity, provide reliable forecasts, and capture relevant competitive and market intelligence
- Partner with field sales colleagues by researching accounts, preparing customer meetings, coordinating follow-up, supporting quotes and trials, and helping advance active opportunities
- Build trusted, long-term customer relationships
- Collaborate with Field Applications Scientists, Technical Support, Account Executives, Marketing, channel partners, and other teams
Requirements
- Bachelor's or Master's degree, preferably in Life Sciences, Genetics, Genomics, Molecular Biology, or a related scientific discipline
- Professional fluency in Spanish and English, both written and verbal
- Commercial, inside sales, account management, or customer-facing experience within biotechnology, pharmaceuticals, clinical research, genomics, research, or another life sciences environment
- Strong working knowledge of DNA sequencing technologies and their applications
- Ability to understand scientific customer requirements and translate them into relevant commercial opportunities
- Confidence with proactive outbound prospecting as well as inbound opportunity management
- Experience using CRM platforms such as Salesforce, HubSpot, or similar tools
- Excellent relationship-building, communication, influencing, organizational, and time-management skills
- Ability to manage multiple opportunities and stakeholders simultaneously
- Collaborative, proactive, and commercially minded approach
- Ability and willingness to travel within the assigned territory when required
- Advanced scientific qualifications such as a PhD are advantageous
- Experience in NGS, genomics, sequencing, molecular biology, Latin American markets, distributor/channel environments, or global commercial teams is a plus
- Familiarity with complex, multi-stakeholder sales environments across academia, biotechnology, pharmaceutical, clinical research, or government laboratories is beneficial
Conditions
- Fully remote working opportunity based in United States
- Full-time position within an international commercial and scientific environment
- Direct exposure to innovative DNA/RNA sequencing technology
- Opportunity to collaborate with cross-functional commercial, scientific, technical, and marketing teams
- Candidates based in the U.S. are eligible for a base salary range of $77,000–$95,000 USD, with certain roles also eligible for performance-based bonus and stock
- Equal-opportunity workplace with accommodations available throughout the recruitment process