About the company
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Responsibilities
- End-to-End Onboarding: manage onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, ensuring compliance with regulatory obligations and internal policies
- Quality & Accuracy: maintain "first-time-right" quality across all risk assessments and regional compliance standards
- Merchant Communication & Guidance: act as the primary point of contact for merchants during onboarding
- Cross-Functional Collaboration: collaborate with commercial, compliance, and product teams to balance risk mitigation with business growth
- Risk Escalations: handle complex risk escalations, providing expert analysis and decision-making on high-risk onboarding scenarios
- Policy & Standards Alignment: align local operational procedures with global policy requirements and second-line compliance standards
Requirements
- 3-6 years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or KYC
- High sense of responsibility, integrity, and ability to prioritize tasks
- Curious, analytical, and critical mindset with a risk-based approach
- Clear communicator and team player, comfortable navigating ambiguity
- Experience collaborating with commercial stakeholders while maintaining robust risk standards
- Experience with policies, procedures, and product teams to identify gaps and enhance processes
Conditions
- Based out of the Amsterdam office
- Office-first company, no remote-only roles