About the role
As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship. A successful Solutions Integration Engineer at Samsara will develop a thorough understanding of B2B integrations to ensure the proper technical solution is delivered to our customers.
Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
Responsibilities
- Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
- Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond
- Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects
- Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery
- Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc.
- Build, test, validate, and review code to ensure completeness and highest quality deliverables
- Advise and document best practices around integrations using Samara APIs and products
- Test, validate and review code to ensure completeness and highest quality deliverables
- Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful
- Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
- Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset
- Contribute to the enhancement of Professional Services methodologies and tools
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Requirements
- 5+ years of experience designing and developing Integration solutions using APIs, Webhooks, and other integration technologies.
- Strong programming skills in at least one language (e.g., Python, JavaScript, Java).
- Experience with RESTful API design and implementation.
- Experience with data formats such as JSON and XML.
- Experience with integration platforms and middleware.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
- Ability to work independently and manage multiple projects simultaneously.
- Experience with IoT platforms is a plus.
- Experience with cloud platforms (AWS, GCP, Azure) is a plus.