Lead Product Designer

Our partner is looking for a Lead Product Designer, Marketplace based in Canada. As Lead Product Designer, you will own the end-to-end design direction for a high-impact discovery marketplace connecting creators with audiences seeking meaningful experiences.

• Own marketplace discovery end-to-end, from identifying opportunities and framing problems to defining design direction, prototyping, and shipping high-quality experiences.
• Shape the design strategy for a two-sided marketplace, balancing creator needs for visibility, growth, and trust with consumer needs for relevance, confidence, and meaningful experiences.
• Design AI-driven discovery experiences, including conversational interfaces, curation journeys, personalization, recommendation experiences, and trust signals that make discovery feel intuitive and human.
• Connect product systems and experiences, understanding how community, creator, content, engagement, and marketplace dynamics influence what users discover and how they make decisions.
• Prototype rapidly and iteratively, using AI-assisted development and prototyping tools to explore concepts, validate ideas, and bridge the gap between design concepts and production-ready experiences.
• Collaborate closely with product and engineering, contributing to product direction, making informed trade-offs, and ensuring designs are feasible, scalable, and aligned with business and user goals.
• Drive design quality and consistency, applying strong interaction, visual, and systems thinking across the marketplace experience.
• Mentor and support other designers, raising the quality of design thinking and execution while contributing through influence rather than formal people management.
• Operate effectively in ambiguity, building conviction through experimentation, iteration, feedback, and evidence rather than waiting for complete requirements.
• Communicate proactively, sharing design thinking, surfacing decisions early, articulating trade-offs, and keeping distributed teams aligned.

• 5+ years of product design experience, with a strong portfolio demonstrating shipped products, complex multi-user experiences, and meaningful contributions to product direction.
• Proven marketplace or two-sided platform experience is required, with demonstrated understanding of the dynamics between supply-side participants and consumers.
• Experience owning a product area at a senior or lead level, including setting design direction, making strategic trade-offs, and driving outcomes with significant autonomy.
• Strong experience with 0→1 product development, taking ambiguous opportunities from early exploration through launch and iteration.
• Demonstrated understanding of marketplace discovery, including search, ranking, recommendations, engagement, trust, visibility, and conversion dynamics.
• Genuine fluency with AI-assisted prototyping and development, using tools such as Cursor, Claude Code, v0, Lovable, or comparable technologies to rapidly explore and test ideas.
• Advanced Figma proficiency, with the ability to create high-fidelity designs, prototypes, and systems that support effective cross-functional collaboration.
• Strong product and systems thinking, with the ability to connect individual experiences to broader platform dynamics and business outcomes.
• Excellent communication skills, including the ability to clearly explain design rationale, challenge assumptions constructively, and build alignment across product, engineering, and design.
• Comfort working in ambiguity, with a bias toward experimentation, iteration, and learning rather than waiting for perfect specifications.
• Highly proactive and autonomous working style, particularly suited to a remote, asynchronous environment where ownership and clear communication are essential.
• Professional fluency in English, with strong spoken, written, and reading proficiency equivalent to approximately CEFR C2 / ILR 5.
• Strong alignment with collaborative, inclusive, high-ownership working principles, with a focus on outcomes, craft, and continuous improvement.

• USD $140,000–$170,000 annual compensation, with the opportunity to be considered at either Lead or Senior level depending on experience and role alignment.
• Globally competitive, U.S.-benchmarked compensation, designed to reflect the scope and experience of the successful candidate.
• Equity participation, including ongoing refresh grants.
• 35 days of paid time off each year.
• Fully remote working environment, providing flexibility and autonomy across locations and time zones.
• Twice-yearly company retreats, bringing the global team together in destinations around the world.
• Benefits supporting health, wellbeing, and professional development.
• High-autonomy culture, with an emphasis on ownership, trust, and meaningful outcomes rather than hours worked.
• Global and diverse team environment, collaborating with talented professionals across 30+ countries.
• Significant opportunity for professional growth, with the ability to shape an important marketplace product area and influence product direction.