Discord has a highly engaged community of millions of daily active users
Discord plays a uniquely important role in the future of gaming
Responsibilities
Own the office and remote network as a reliable, monitored system: wireless, wired LAN and switching, DNS, DHCP, IP address management (IPAM), VPN, and Zero Trust access
Run network monitoring, and manage configuration through automation and version control where the platform supports it
Own the networking MSP relationship as a technical partner: hold them to outcomes, own the escalation path, and make sure what they build lands back documented and operable by our team
Work the shared IT support queue alongside the team, helping Discordians with their day-to-day IT needs
Look past the individual ticket to the workflow underneath: find the recurring breakdowns, automate them away, and measure the result in time and risk saved
Participate in on-call rotations
Requirements
Deep, hands-on corporate and enterprise networking: wireless, switching, DNS, DHCP, IPAM, VPN and Zero Trust access
Real automation chops: comfortable scripting, building no-code and low-code workflows, and using AI to build automation faster
A business-problem mindset, strong full-stack troubleshooting instincts, and a collaborative, low-ego, secure-by-design posture with clear written communication
5+ years of experience managing IT systems in high growth tech companies
Bonus points
Network certifications (CCNA, CCNP) or equivalent demonstrated depth
Exposure to SOC 2 or SOX access-review processes
Background in high-growth consumer tech and multi-region support
Conditions
For this role, the Hiring Manager needs this person to be in the office 3 days a week
The US base salary range for this full-time position is $156,000 to $195,000 + equity + benefits