About the company
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Responsibilities
- Own the technical delivery plan for each engagement.
- Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.
- Lead technical discovery. Map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.
- Run day-to-day engineering execution. Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
- Own product scoping for field engagements. Define the MVP, author requirements documentation, prioritize the engineering backlog, and manage scope against success criteria as requirements evolve.
- Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.
- Own value measurement and ROI. Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.
- Codify reusable delivery assets. Build solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed insights back to product and research teams.
Requirements
- Technical enough to hold architecture conversations with engineering stakeholders.
- Polished enough to run executive briefings with C-suite sponsors.
- Experience leading delivery of custom AI agent solutions for enterprise customers in highly regulated industries.