About the company
At Essnova Solutions, we connect skilled people with work that matters. Our team supports federal agencies and research organizations with the technical talent they need to solve complex problems. For this role, you'll join the team supporting NERSC.
Responsibilities
- Monitor HPC, storage, network, and facility systems during the onsite overnight shift
- Triage alerts and engage on-call staff as appropriate
- Maintain continuous operational data collection and document incidents, outages, and maintenance updates
- Develop and maintain monitoring tools, alerting integrations, and software that brings HPC system API data into the monitoring pipeline
- Automate routine responses, improve triage, and identify ways to prevent recurring incidents
- Configure and maintain applications and tools as data and user demands grow
- Conduct physical and logical data center walkthroughs
- Coordinate with NERSC teams on incidents, maintenance activities, and operational workflows
- Use ServiceNow to support service management workflows
Requirements
- Experience in, or willingness to work within, a 24/7 onsite team supporting a large data center
- Hands-on experience with the Linux shell and command-line tools, including SSH
- Experience developing tools with a programming or scripting language such as C, C++, Perl, Java, or Python
- Knowledge of data communications networks, network protocols, and infrastructure supporting highly available systems
- Experience with network security, including access control lists and firewalls
- Ability to work across technical teams to resolve operational issues
- Strong communication, troubleshooting, and judgment
Conditions
- Onsite at Lawrence Berkeley National Laboratory
- Schedule: Five days per week, midnight–8:00 a.m.
- Contract term: Approximately one year
- Pay rate: $75/hour