About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Responsibilities
- Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them.
- Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights.
- Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels.
- Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results.
- Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation.
- Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products.
- Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences.
- Provide technical leadership through hands-on development, design reviews, and mentorship.
Requirements
- Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.
- Have strong experience building sophisticated web applications and the backend APIs that power them.
- Have repeatedly taken customer-facing products from ambiguous ideas through production and ongoing iteration.
- Understand how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes.
- Combine strong product instincts with experience using experimentation and A/B testing to decide what to build and measure its impact.
- Make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems.
- Communicate clearly across functions and can move work forward without a fully defined roadmap.
- Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.
- Experience in e-commerce, growth, checkout, subscriptions, offers, or monetization is particularly valuable. Direct payments experience is helpful but not required.
Conditions
- This role is based in San Francisco, with three days per week in the office.