About the company
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
- Define the North Star: Develop and refine product metrics and leading indicators that accurately reflect vendor health, partner satisfaction, and business viability. Establish VSSR and related self-service metrics as key performance indicators.
- Influence Roadmap: Use quantitative analysis to look beyond the numbers, providing insights that empower Product Managers and Engineers to decide what to build and why. Provide data-driven recommendations on partner behavior and feature adoption.
- Drive Experimentation: Guide the team on methodology, design, interpretation, and decision-making of A/B tests. Champion vendor-facing experiments to validate self-service feature improvements and operational optimizations.
- Build for Scale: Drive the development of scalable analytics infrastructure and self-service capabilities, ensuring data quality and accessibility across the organization.
- Advanced Modeling: Collaborate on vendor behavior analysis and predictive models to understand adoption barriers and optimize feature rollout strategies.
- Elevate the Team: Provide technical guidance and mentorship to other analysts, fostering a culture of knowledge-sharing, rigorous peer review, and technical excellence.
- Evangelize Data: Act as a quality gatekeeper and champion a data-driven mindset across the Product and Tech teams.
Requirements
- 6+ years of experience as a Product Analyst, Data Scientist, or similar role, preferably within fast-paced tech environments or marketplaces.
- Deep understanding of A/B test design and edge cases, causal inference, and statistical methods.