Insurance Regulatory Compliance Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a FBS Insurance Regulatory Compliance Analyst based in Mexico.

• Collect and organize complaint, policy, billing, and related business information for internal and external regulatory reporting using established procedures.
• Coordinate with Product, Billing, Claims, Service, IT, and other business partners to obtain documentation, validate data requirements, and route policy- or billing-related inquiries.
• Perform data uploads to state regulatory portals and support timely regulatory reporting in accordance with established instructions and controls.
• Maintain complaint tracking files, work assignment queues, regulatory portal records, data dictionary fields, and other relevant metadata.
• Review assigned information for completeness, consistency, and obvious data discrepancies, escalating non-routine questions or complex issues to Regulatory Affairs specialists or management.
• Research policy-processing transactions and related information to support specialists in investigating and resolving customer complaints.
• Prepare standard and limited ad hoc reports related to complaint and regulatory activities using established templates, procedures, and data sources.
• Support the development of plans and actions addressing complaint trends and participate in team discussions focused on regulatory and complaint insights.
• Assist Regulatory Affairs specialists with data requests, premium surveys, market conduct examinations, and regulatory investigations.
• Contribute to accurate, consistent, and timely execution of regulatory compliance processes while maintaining appropriate documentation and controls.

• Previous experience in an administrative, data support, regulatory, insurance, compliance, or related operational environment is valuable.
• Strong ability to collect, organize, validate, and maintain business information accurately.
• Good understanding of data quality principles, documentation, tracking, and structured reporting processes.
• Strong attention to detail and ability to identify inconsistencies, incomplete information, or potential data issues.
• Ability to work collaboratively with multiple business functions and stakeholders to obtain information and resolve routine questions.
• Comfortable following established procedures, templates, controls, and regulatory reporting requirements.
• Strong organizational and time-management skills, with the ability to manage work queues and meet reporting deadlines.
• Analytical and problem-solving skills, with sound judgment about when to escalate issues to specialists or management.
• Ability to prepare standard reports and support limited ad hoc analysis using available data and established processes.
• Clear written and verbal communication skills and the ability to work effectively in a multicultural, distributed environment.
• Ability to handle sensitive complaint, policy, billing, and regulatory information with appropriate discretion and accuracy.
• Willingness to continuously learn about insurance processes, regulatory requirements, and evolving business procedures.

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Flexible remote and/or office-based working arrangements.
• Private health insurance.
• Paid time off.
• Training and professional development opportunities.
• Learning opportunities through partnerships with established organizations.
• Dynamic, diverse, and multicultural working environment.
• Exposure to insurance regulatory affairs and international business operations.
• Opportunity to collaborate with experienced leaders and cross-functional teams.