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SeniorOfficeUnited States

Customer Enablement Architect

D
Databricks
Зарплата
$9,600–$16,500
Уровень
Senior
Формат
Office
О роли

Описание вакансии

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.

Responsibilities
  • Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit.
  • Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion.
  • Translate customer goals into tailored enablement programs that accelerate transformation and ROI.
  • Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis.
  • Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies.
  • Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes.
  • Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact.
  • Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement.
Requirements
  • Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space.
  • Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption.
  • Strong background in program management, enablement strategy, and learning & development design.
  • Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI.
  • Excellent communication, relationship building, and consultative sales skills with fluency in English.
  • Results-driven mindset with the ability to balance customer satisfaction and revenue goals.
  • Demonstrated ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks.
  • Proven track record of identifying regional whitespace and building scalable enablement frameworks that influence the broader organization.
Conditions
  • Pay range: $115,000 — $197,550 USD per year depending on zone.
  • Total compensation may include annual performance bonus, equity, and benefits.
Стек и навыки

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