Solutions Architect

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.

• Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
• Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
• Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with Webflow.
• Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
• Build cutting edge, repeatable artifacts to help tell Webflow's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.

• 3 - 5+ years of experience in enterprise Webflow implementations or in SaaS as a Solutions Architect.
• Prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, React, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security.
• You’ll thrive as a Senior Solutions Architect, EMEA if you: Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals.
• Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap.
• Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels.
• Are comfortable operating autonomously, prioritize effectively, and deliver results with limited oversight.
• Have strong problem-solving skills and enjoy tackling challenges, with the ability to identify cases where challenges or solutions are new vs. cases where previous learnings can be repurposed.
• Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed.
• Are open-minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions.
• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives.
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

• Location: London, United Kingdom (Hybrid)
• 3 days per week in-office
• Full-time
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.