About the Company
Gusto is on a mission to grow the small business economy. We handle payroll, health insurance, 401(k)s, and HR for small businesses, supporting over 500,000 businesses nationwide.
Responsibilities
- Own meaningful slices of the signup-to-activation experience end to end — from data model to UI — and ship measurable improvements to how quickly and reliably new customers get up and running
- Invent and prototype net-new, 0-to-1 experiences — bringing your own ideas for how AI can reimagine onboarding, not just implementing a spec handed to you
- Partner directly with Product, Design, and Data to frame problems, form hypotheses, and validate them with real customers in weeks, not quarters
- Identify where AI meaningfully removes customer effort (and where a simple form is better), and build those experiences thoughtfully into the flow
- Design onboarding as modular, reusable building blocks so new entry points into Gusto can be added quickly without rebuilding the foundation
- Raise the engineering bar through pragmatic technical direction, high-quality code, strong reviews, and mentoring engineers around you
- Make sharp scoping calls under a time box — shipping the simplest version that proves or disproves an idea, then iterating
Requirements
- 10 - 12+ years of software engineering experience, including building and shipping customer-facing products at scale
- A product-minded engineer who starts from the customer problem and the metric that matters, not just the ticket — and who can operate independently across product, design, and data partners
- Demonstrated ability to move quickly and execute with high quality: someone who ships, measures, and iterates rather than waiting for perfect certainty
- Experience applying AI/LLM capabilities to real product problems — with the judgment to know where it adds value and where it adds noise — and a habit of using AI tools to work more effectively
- A founder mindset: high ownership, comfort with ambiguity and greenfield problems, and a bias toward action and outcomes over output
- A track record of raising the bar for teams around you — through technical leadership, mentorship, and setting standards others follow
- Strong full-stack fundamentals and the versatility to work wherever the problem is (front end, back end, data)
Conditions
- Compensation: $223,000/yr to $278,000/yr for San Francisco, CA
- Benefits include equity and benefits