About the company
ServiceNow is the AI control tower for business reinvention. The ServiceNow AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better.
Responsibilities
- Engage with enterprise customers across Korea's key industries to identify pain points and opportunities to deliver value, translating business challenges into solutions from ServiceNow
- Navigate the Korean enterprise IT landscape, including familiarity with major local system integrators (Samsung SDS, LG CNS, SK C&C), cloud providers, and the broader Korean partner ecosystem
- Build and maintain executive relationships across Korea's largest enterprises, positioning ServiceNow as the platform of choice for digital transformation
- Partner with local account teams and ServiceNow's Korea partner community to accelerate deals and deliver credible solution architectures tailored to the Korean market
- Represent the voice of the Korean market internally, contributing local insight to ServiceNow's regional go-to-market and product strategy
- Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions
- Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organisation
- Work with architecture development methods, modelling approaches and architecture patterns for integration
- Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs)
Requirements
- Fluent in the Korean enterprise technology landscape
- Comfortable engaging in both Korean and English with local customers, partners, and the wider ServiceNow global team
- Strong executive engagement skills
- Technical expertise and real-world experience
Conditions
- Full-time
- Employee Type: Regular
- Region: APAC - Asia Pacific
- Work Persona: Flexible