About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manual QA Engineer based in United States.
Responsibilities
- Participate throughout the software development lifecycle to ensure product quality, stability, and release readiness.
- Review product and technical requirements and translate them into effective test strategies, coverage, and risk assessments.
- Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems.
- Perform regression, integration, system, and end-to-end testing for critical customer-facing features and workflows.
- Validate authentication, account management, promotions, rewards, loyalty points and tiers, redemption flows, and geolocation functionality.
- Identify, document, track, troubleshoot, and support the resolution of software defects.
- Assess release risk and provide clear QA recommendations for complex features, integrations, and customer journeys.
- Partner closely with Engineering and Product teams to identify quality risks early and improve product quality throughout development.
- Use tools such as Postman, Swagger, browser DevTools, Charles Proxy, Proxyman, and mobile emulators to validate functionality and investigate issues.
- Validate backend integrations and data consistency using SQL queries, debugging tools, and related technical techniques.
- Apply AI-assisted tools to improve test coverage, test design, defect investigation, and overall QA efficiency.
- Take ownership of testing strategy and execution for complex features and initiatives.
- Mentor junior and mid-level QA engineers on testing methodologies, debugging, and quality best practices.
- Contribute to continuous improvement of QA processes, tools, documentation, and test coverage.
- Help drive successful releases with strong coverage, minimal production defects, and reliable customer experiences.
Requirements
- 5+ years of professional software quality assurance experience, with a strong focus on manual testing.
- Strong experience testing web and mobile applications in complex production environments.
- Solid understanding of SDLC, STLC, QA methodologies, and software testing best practices.
- Hands-on experience testing APIs using tools such as Postman or Swagger.
- Strong troubleshooting and debugging capabilities across frontend and backend systems.
- Experience with browser DevTools, Charles Proxy, Proxyman, mobile emulators, and similar diagnostic tools.
- Familiarity with databases and the ability to write SQL queries for data validation and troubleshooting.
- Demonstrated experience integrating AI-assisted tools into QA workflows, including test design, debugging, defect analysis, or test coverage.
- Ability to independently prioritize testing activities, assess risk, and take ownership of quality outcomes.
- Strong analytical thinking, attention to detail, and problem-solving skills.
- Excellent communication and collaboration skills within cross-functional Agile teams.
- Proactive mindset with a strong focus on customer experience, continuous improvement, and quality ownership.
- Experience in sportsbook, casino gaming, fintech, or another regulated industry is a plus.
- Familiarity with test automation frameworks or scripting languages such as Python is a plus.
- Experience testing authentication, geolocation, payments, CRM, or account management workflows is a plus.
- Curiosity and adaptability when working with emerging technologies and AI-assisted QA practices.
Conditions
- Competitive pay and benefits.
- Flexible vacation allowance.
- Hybrid/remote working environment.
- Opportunity to work on complex, high-volume digital products and critical customer journeys.
- Hands-on exposure to web, mobile, API, backend, database, and geolocation testing.
- Opportunity to incorporate AI-assisted tools into modern QA workflows.
- Senior-level ownership of testing strategy, release readiness, and quality improvement.
- Mentoring and collaboration opportunities with QA, Engineering, and Product teams.
- Startup-style culture supported by a secure, globally recognized brand.
- Inclusive and diverse working environment where employees are encouraged to bring their authentic perspectives and skills.
- Opportunity to influence QA processes, tooling, test coverage, and product quality at scale.