About the company
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Responsibilities
- Thoroughly analyze and understand customer business pain points and intricate technical challenges.
- Gather requirements in complex enterprise customer environments.
- Master Elastic solution architectural design on platforms integrating with other enterprise technologies.
- Create and build out customer road maps.
- Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions.
- Lead technology workshops that include hands-on mentoring, whiteboarding, and solution development.
- Deliver outcome-based solutions.
- Lead, hands-on-deploy (from data onboarding, configuration, visualizations, alerting), and seamlessly integrate Elastic products and APIs into intricate platform architectures, harnessing years of technical expertise.
- Master data modeling, develop and optimize queries, tune and scale clusters, prioritizing fast search and analytics at scale.
- Solve our customers’ most challenging platform, configuration, data and cyber security problems.
- Orchestrate and implement capacity planning in mission-critical environments.
- Perform technical audits, upgrades, platform migrations, and use-case expansion.
- Work with and guide our customers along their ever-maturing Cyber journey.
- Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects.
- Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns.
- Be a mentor/coach for your fellow Elastic consultants.
- Demonstrate ability to communicate to a variety of stakeholders up to the C-suite level.
Requirements
- Minimum of 5 years as a Consulting Architect or senior IT functional leadership experience.
- History of working as a Consultant delivering professional services engagements.
- Strong customer advocacy, relationship-building, presentation and communications skills.
- Ability to lead meetings with project owners and C-level stakeholders.
- Ability to articulate the business value of an outcome-based delivery while being technically savvy and hands-on.
- Demonstrated experience of technical leadership throughout project lifecycles.
- Solid experience deploying Elastic Security solutions or similar domains (Splunk, Arcsight, IBM QRadar). Alternatively, at least 2 years experience working as a Security Analyst, preferably utilising SIEM or endpoint security applications in a Threat Detection and Response focussed role.
- Knowledge of the MITRE ATT&CK framework and how it can be applied for Enterprise defence.
- Fundamental understanding and experience of security tool capabilities.
- Understanding and passion for cyber security and open-source technology.
- Hands-on experience in on-prem systems and/or public/private cloud platforms like AWS, Azure, GCP, Openstack.
- Hands-on experience in Linux.
- Good understanding of networking, security, containerization, serverless, DevOps in system landscapes and infrastructure automation knowledge.
- Experience utilising programming or scripting languages in a corporate environment like Python, Javascript, Go or Chef/Puppet etc.
- Understanding of databases.
- Ability and willingness to travel from time to time as required.
- Comfortable working remotely in a highly distributed team.
Conditions
- Remote work in a highly distributed team.
- Opportunity to work with tremendous Services, Engineering and Sales teams.