Account Team Lead

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

• Manage a team of Team Captains and/or Account Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests, and onboard new partners.
• Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target.
• Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis.
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.
• Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging.
• Manage project sprints and ensure appropriate processes, plan and execution is delivered.
• Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars.
• Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems.
• Improve team operational processes and manage supporting resources.

• Bachelor’s Degree or higher from top university.
• Minimum 5 years’ experience working in operational or execution role.
• Understands, demonstrates and can coach/train others on business development skills.
• Minimum 3 years of senior supervisory/team management experience.
• Analytical and proven track record in using data to drive teams and make decisions.
• Intellectual curiosity.
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments.
• Ability to work under pressure in a competitive industry/rapidly changing environment.
• Excellent communication & presentation skills and strong emotional intelligence.
• Excellent language proficiency in English.