About the Role
As a Fleet Engineering Project Manager at CoreWeave, you will join a pivotal team within our Fleet Repair & Remediation organization. Acting as a team liaison for various internal and external stakeholders, you will ensure accurate and timely communication and alignment. Your responsibilities will include overseeing Returned Merchandise Authorization (RMA) generation, support, issue resolution, and generating performance metrics for both internal and external teams. Additionally, you will facilitate seamless communication across fleet engineering, data center technicians, and vendor teams.
The ideal candidate will have a strong background in data center operations or similar physical logistics, experience with RMA processes, working with external vendors, and the ability to analyze, optimize, and operationalize both internal and external processes. Experience leading cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization are assets for this role.
Requirements
- 3-5 years experience with physical IT infrastructure, Data Center operations and/or RMA of physical equipment with external vendors.
- Experience working with and developing ticket-based workflows and looking at issues and ticket data trends to help identify bottlenecks and areas for improvement.
- Familiar with tools and methods to create and maintain detailed documentation, and have proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows.
- Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts when they arise.
- Demonstrated execution ability and excellent communication skills.
- Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization. Robust problem-solving skills and adaptability in a fast-paced environment.
- Experience working with and supporting liquid cooled servers and liquid cooling infrastructure is preferred.
Conditions
- The base salary range for this role is $99,000 to $132,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location.
- In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).