About the company
Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises. We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure, creating value for their business and customers. Over the past decade, Wise (formerly known as Transferwise) has built a global payments infrastructure that has revolutionised how money moves around the world. Now, thanks to Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We save partners time and money by allowing them to deploy new products and services to customers seamlessly, helping them to speed up innovation and serve, retain, and grow their customer base.
Responsibilities
- Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.
- Develop and actively manage comprehensive account plans for key accounts, articulating strategies for growth and managing risk of attrition.
- Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.
- Take a data led approach on influencing decision making with internal / external stakeholders.
- Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.
- Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials.
- Work on projects and initiatives (regional or global) to improve our account management function.
Requirements
- You have demonstrated experience in an Account Management role, managing payment solutions for large enterprises.
- You have a track record of successfully driving revenue growth from accounts in your portfolio.
- You have experience with domestic and international payment schemes, ideally also in correspondent banking (SWIFT).
- Knowledge of and experience with the commercial banking and financial services landscape in Indonesia, and understand how cross-border payments works within the landscape.
- Ability to adapt quickly and manage high-growth commercial initiatives in a technical environment.
- You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers.
- You're proactive and willing to take ownership.