About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager based in United States.
Responsibilities
- Assess ERP opportunities and customer needs to develop compelling business cases and product roadmaps.
- Translate customer feedback and business requirements related to ERP and B2B integrations into clear product requirements, releases, epics, and user stories.
- Develop user personas and scenarios that illustrate real-world B2B challenges and clarify the value and rationale behind product requirements.
- Collaborate with engineering and cross-functional teams to establish scope, understand levels of effort, and align on release timing.
- Explore integration options across ERP and MMIS platforms and collaborate with internal and external ERP partners to identify solutions that deliver strong customer experiences.
- Work closely with engineering throughout development to support timely, high-quality integration delivery through regular checkpoints with customers and business stakeholders.
- Identify risks, issues, dependencies, and delivery challenges, communicating them clearly and developing appropriate mitigation strategies.
- Monitor ERP platform developments, industry trends, integration practices, and emerging technologies to inform product decisions.
- Provide business and customer success teams with product expertise, technical guidance, and support.
- Establish and track KPIs related to integration effectiveness, user adoption, customer satisfaction, and overall product performance.
- Use performance data and customer feedback to identify opportunities for continuous product and experience improvement.
- Maintain strong collaboration with other Technical Product Managers responsible for ERP integrations to support knowledge sharing, roadmap alignment, and engineering prioritization.
- Lead meetings, establish agendas, facilitate decisions, and negotiate priorities across diverse stakeholder groups.
Requirements
- 5+ years of professional experience working with technical products, preferably in B2B integration environments.
- Direct experience with ERP integrations is required.
- Experience working with ERP or MMIS platforms in a product management or technical role.
- Bachelor’s degree in a related discipline, or an equivalent combination of education and relevant professional experience.
- Strong technical product management skills and a customer-focused mindset.
- Experience translating technical solutions and complex business requirements for both internal and external audiences.
- Ability to develop product requirements and break complex initiatives into releases, epics, user stories, and actionable engineering tasks.
- Strong understanding of integration concepts, with the ability to evaluate different technical approaches and their customer implications.
- Excellent organizational skills and the ability to work independently with strong initiative.
- Proven ability to assess risks, prioritize competing needs, and develop practical mitigation strategies.
- Strong stakeholder management skills, including the ability to navigate conflicting viewpoints and balance diverse interests.
- Excellent communication, collaboration, negotiation, and problem-solving skills.
- Experience leading meetings, driving decisions, and maintaining alignment across technical and business teams.
- Relevant product management and Agile development certifications are preferred.
Conditions
- $114,000–$152,000 base salary range.
- Health, vision, and dental insurance.
- Accident and life insurance coverage.
- 401(k) matching.
- Paid time off.
- Education reimbursement.
- Office-based or remote work options within the United States.
- Opportunity to work on complex healthcare technology and B2B integration challenges.
- Cross-functional exposure across product, engineering, customer, and business teams.
- Opportunities to influence product roadmaps, customer experiences, and integration strategy.