Senior Product Designer

Our partner is looking for a Senior Product Designer based in Canada. This is an opportunity to shape intuitive, high-impact experiences across a sophisticated portfolio of B2B payment products.

• Lead end-to-end product design initiatives, from journey mapping and user flows through wireframes, prototypes, and high-fidelity designs, balancing customer needs, business objectives, and technical constraints.
• Design both greenfield experiences and improvements to existing payment gateway products, helping create intuitive workflows for complex B2B use cases.
• Plan and conduct user research, usability testing, and external validation with partners and merchants to uncover insights and continuously improve product experiences.
• Translate research findings and user needs into actionable design solutions and communicate design rationale clearly to cross-functional stakeholders.
• Build, maintain, and evolve scalable design systems that promote consistency, efficiency, and a cohesive experience across products.
• Benchmark product experiences against competitors and industry standards to identify opportunities for differentiation and improvement.
• Collaborate closely with product managers, engineers, and other stakeholders throughout the product development lifecycle, ensuring designs are both user-centered and technically feasible.
• Use AI-assisted tools such as Figma AI, v0, Cursor, ChatGPT, or similar technologies to accelerate research synthesis, prototyping, ideation, and design exploration.
• Simplify complex payment, API, financial, and transaction concepts into clear and accessible user experiences.
• Apply accessibility principles, including WCAG standards, to product experiences and regulated payment workflows.
• Contribute to customer-facing materials, conference initiatives, and other design projects that support product engagement and adoption.
• Help advance product design practices by bringing a strategic perspective, a strong point of view, and a focus on measurable user and business impact.

• 4+ years of professional experience designing B2B digital products or complex software systems, supported by a strong portfolio demonstrating design process, breadth, and measurable impact.
• Experience designing financial products, APIs, transaction systems, payment gateways, fintech platforms, or comparable B2B SaaS products is strongly preferred.
• Strong product design capabilities across interaction design, information architecture, visual design, prototyping, and end-to-end user journeys.
• Proficiency in Figma and experience creating and maintaining scalable design systems.
• Experience conducting user research and usability testing and translating findings into effective product decisions.
• Strong understanding of accessibility standards, including WCAG, and their application to digital and regulated workflows.
• Demonstrated hands-on experience using AI tools such as v0, Cursor, ChatGPT, Midjourney, Figma AI, or similar technologies to improve design, research, or prototyping workflows.
• Ability to simplify complex technical and payment concepts into intuitive experiences for diverse audiences.
• Strong verbal, written, and visual communication skills, with the ability to present design decisions confidently to both technical and non-technical stakeholders.
• Ability to collaborate effectively with product, engineering, research, business, and external partners.
• Comfortable operating in ambiguous, fast-moving environments and independently identifying opportunities to improve products and processes.
• Understanding of technical constraints, API-driven workflows, and the needs of developer, merchant, and partner audiences is an advantage.
• Experience designing onboarding, transaction monitoring, merchant, partner, or payment experiences is a plus.
• Familiarity with service design techniques such as journey mapping and service blueprints is desirable.
• Experience bringing multiple products or platforms together through a cohesive design system is an additional advantage.

• Competitive salary, with the U.S. range listed at $130,000–$150,000 USD, depending on experience and location.
• Performance-based bonus opportunities.
• Remote-first work culture with flexibility for eligible employees.
• Flexible paid time off.
• Health, dental, and vision insurance.
• 13 paid holidays.
• Company volunteer days.
• Opportunity to work on complex fintech and payment products with meaningful B2B customer impact.
• Collaborative environment with close partnerships across product, engineering, research, and business teams.
• Opportunities to use emerging AI technologies as part of the core design and research workflow.
• Inclusive workplace with initiatives supporting diversity, equity, belonging, and employee communities.