About the company
Our partner is a fast-growing international organization in the floriculture industry.
Responsibilities
- Build and maintain dashboards, reporting tools, and decision-support systems for Revenue, Transactions, Customer Success, Product, and leadership teams.
- Translate business questions into reliable decision frameworks by defining problems, identifying relevant evidence, and measuring outcomes.
- Combine customer calls, feedback, email interactions, market research, and other data sources to understand purchasing, listing, and selling behaviors.
- Identify patterns, trends, risks, and opportunities across customers and use these insights to recommend process, product, or integration improvements.
- Support marketplace growth by helping customers improve sourcing, catalog reliability, and digital sales activity.
- Design, launch, and execute scalable campaigns that make digital buying and selling easier across the ecosystem.
- Create feedback loops to measure whether campaigns, product changes, and new initiatives improve adoption, transaction volume, efficiency, or other business outcomes.
- Monitor data quality, investigate inconsistencies, and ensure dashboards and analytical outputs are accurate and trustworthy.
- Turn customer and market insights into clear evidence that can inform product priorities, enablement, and commercial decisions.
- Identify internal bottlenecks and improve workflows through automation, better processes, and scalable systems.
- Use research, prototyping, automation, and data analysis tools to accelerate problem-solving while applying human judgment where customer context requires it.
- Communicate findings and recommendations clearly to cross-functional stakeholders, helping teams act on insights rather than simply consume reports.
Requirements
- Strong analytical judgment and commercial curiosity, with the ability to connect data to practical business outcomes.
- Experience solving ambiguous business problems using data, spreadsheets, SQL, programming, or comparable analytical tools.
- Ability to work confidently with both structured and unstructured data from multiple sources.
- Strong communication and storytelling skills, with the ability to turn complex analysis into clear, useful narratives for non-technical and cross-functional audiences.
- Experience building dashboards, analytical tools, reporting systems, or decision-support solutions that enable teams to take action.
- A practical understanding of automation, workflow optimization, research, and data-driven experimentation.
- Ability to independently define problems, identify appropriate inputs, develop solutions, and measure results without extensive direction.
- Interest in marketplaces, B2B SaaS, revenue operations, customer behavior, and operational systems.
- A continuous-improvement mindset, with the humility and rigor to surface uncertainty, challenge assumptions, and improve systems rather than defend an initial hypothesis.
- Fluent English communication skills, both written and verbal.
- Experience in the floriculture industry is considered a strong advantage.
Conditions
- Full-time opportunity within a fast-growing international organization.
- Flexible, remote-first working environment with the ability to work independently.
- High level of ownership and autonomy over analytical systems, campaigns, and business improvement initiatives.
- Opportunity to collaborate with teams across the Americas and Europe.
- Continuous learning and professional development opportunities.
- Financial support for technical certifications and other learning initiatives.
- Competitive salary with compensation negotiable based on experience.
- Indefinite employment contract.
- Opportunity to make a measurable impact across revenue, customer success, product, and marketplace operations.