About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Project Manager – Sales Enablement based in the United States.
Responsibilities
- Serve as the primary liaison between sales and operations, gathering stakeholder feedback and analyzing data to identify opportunities to improve workflows, customer requirements, and sales effectiveness.
- Participate in process design sessions, represent sales and customer priorities, establish project timelines, track milestones, manage risks and issues, and communicate progress to relevant leaders.
- Develop and maintain clear documentation for new and revised processes, communicate changes effectively, and coordinate implementation across assigned sales segments.
- Track adoption and measure the results of process improvements, using insights to recommend further refinements and support continuous improvement.
- Identify training and development needs across the sales organization and design or deliver programs that strengthen employees' skills and effectiveness.
- Partner with Learning & Development teams to support employee onboarding, ongoing training, and targeted professional development.
- Maintain process documentation, standard operating procedures (SOPs), customer-specific instructions, and resources that enable program managers to perform their responsibilities consistently.
- Act as a subject matter expert for customer launches within the assigned sales segment, supporting successful implementation and alignment between internal teams.
- Provide backup support for program managers as needed, including process specification governance, ticket management, escalations, and other operational priorities.
- Prepare clear, standardized communications and talking points to ensure alignment and consistency across sales enablement activities.
Requirements
- A bachelor's degree in Sales, Account Management, Process Improvement, Business Administration, or a related field, or a high school diploma/GED combined with four years of relevant experience.
- At least five years of relevant work experience in addition to the applicable education requirement.
- Must live and work in the United States.
- Demonstrated ability to coordinate cross-functional initiatives, manage timelines, document workflows, track risks, and implement process improvements.
- Strong communication and relationship-building skills, with the ability to gather input, align priorities, and collaborate effectively with sales, operations, and leadership teams.
- Ability to interpret data, assess process performance, identify improvement opportunities, and use evidence to support recommendations and business decisions.
- Experience identifying learning needs, coordinating onboarding, developing training resources, or supporting skills development is an advantage.
- Ability to create and maintain clear SOPs, process documentation, customer-specific procedures, and standardized communications.
- Familiarity with healthcare solutions or related service environments.
- Previous experience supporting or working with a national sales team.
- Background in reporting, business analytics, or performance measurement.
- Strong organizational skills, attention to detail, adaptability, problem-solving ability, and a continuous improvement mindset.
Conditions
- Salary: Expected annual base pay of $77,000–$90,000, depending on relevant experience, education, training, certifications, qualifications, and work location.
- Remote work: Full-time remote arrangement for eligible candidates living and working in the United States.
- Healthcare coverage: Medical, dental, and vision insurance.
- Insurance protection: Life insurance and short-term disability coverage.
- Retirement savings: 401(k) plan with company matching.
- Employee investment: Stock purchase plan.
- Paid time off: Paid vacation, holidays, and personal days.
- Career development: Opportunities to build expertise through process improvement, cross-functional projects, and sales enablement initiatives.
- Supportive work environment: A people-focused culture that emphasizes collaboration, employee growth, stability, and long-term development.