About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Product Manager (AI-Powered Customer Experiences) based in United States.
Responsibilities
- Own and execute a prioritized product roadmap aligned with strategic objectives, customer needs, business value, and measurable outcomes
- Translate complex customer and business challenges into clear problem statements, product requirements, and success criteria
- Manage cross-functional demand by clarifying intent, evaluating opportunities, making tradeoffs transparent, and prioritizing work based on expected value
- Partner closely with engineering, UX, architecture, data, and business stakeholders to move products from concept through delivery and continuous improvement
- Use customer research, analytics, and raw data to identify insights, challenge assumptions, measure performance, and inform product and roadmap decisions
- Advocate for intuitive, effective user experiences and contribute meaningfully to solution design throughout the product lifecycle
- Identify opportunities to apply AI, including Generative AI and agentic technologies, to solve customer problems and improve digital experiences
- Rapidly experiment with emerging AI capabilities, assess their potential, and help transition successful concepts into scalable and responsible production solutions
- Establish clear success metrics and use retrospectives, data, and stakeholder feedback to continuously improve products and team outcomes
- Take hands-on ownership of execution, proactively addressing ambiguity, dependencies, risks, and stakeholder expectations
Requirements
- 3+ years of hands-on product management experience with a strong record of taking products or capabilities from concept through execution
- Experience working with AI technologies and platforms such as Google, Anthropic, Azure, or AWS; experience scaling AI-powered products is a strong advantage
- Strong understanding of Agile product development practices and experience working effectively in iterative, cross-functional environments
- Demonstrated ability to operate effectively in ambiguous and evolving problem spaces while maintaining focus on customer and business outcomes
- Strong data literacy, including the ability to independently analyze and query data to uncover insights and inform product decisions
- Proven skills in product strategy, roadmap development, prioritization, product design, product development, and stakeholder management
- Strong analytical and systems-thinking capabilities, with the ability to frame complex problems and identify practical, high-value solutions
- Excellent communication and collaboration skills, with the ability to influence technical and non-technical stakeholders
- Curiosity about emerging technologies and a willingness to experiment with AI and modern product-development tools
- Strong execution mindset, initiative, adaptability, and ability to make informed tradeoffs in fast-changing environments
Conditions
- Annual compensation of $110,000–$181,025, based on experience and qualifications
- Fully remote work arrangement within the United States
- Comprehensive technology setup for remote employees, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs
- Opportunity to work on innovative AI-powered products and emerging Generative AI and agentic technologies
- Collaborative environment with cross-functional exposure to engineering, UX, architecture, data, and business teams
- Dedicated, private, distraction-free home workspace required for remote work
- Reliable internet connection required, with minimum speeds of 50 MB download and 5 MB upload
- Background investigation required for selected candidates
- Employment-based visa sponsorship is generally not available for this position