Marketing Operations & Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Operations & Program Manager based in the United States.

• Build and maintain project plans for major cross-functional marketing initiatives, including product launches, campaigns, executive events, partner programs, and strategic brand initiatives.
• Establish clear milestones, owners, dependencies, and timelines, ensuring stakeholders understand responsibilities and deliverables.
• Run recurring cross-functional standups, working sessions, and check-ins to maintain alignment, remove blockers, and drive initiatives through completion.
• Maintain a reliable system of record providing visibility into active, upcoming, and at-risk marketing projects.
• Identify risks, bottlenecks, capacity constraints, and dependencies early, escalating or resolving issues before they impact deadlines.
• Partner with initiative owners across Brand, Content, Product Marketing, Revenue Marketing, and PR to define success criteria and establish measurement plans.
• Maintain a rolling portfolio view for senior marketing leadership, providing visibility into priorities, capacity, project health, and upcoming initiatives.
• Own and administer core marketing systems and tools, including project management platforms, marketing automation or CRM touchpoints, and reporting dashboards.
• Manage marketing budget tracking, vendor onboarding and administration, contracts, purchase orders, and related operational workflows.
• Design and maintain scalable processes for campaign intake, creative requests, approvals, content calendars, prioritization, and other recurring marketing activities.
• Build and maintain marketing performance and operational reporting for leadership and board-level updates.
• Serve as the process owner for how work enters the marketing organization and how competing requests are evaluated and prioritized.
• Collaborate with Brand, Creative, Content, Communications, Revenue Marketing, Events, and Product Marketing teams to understand upcoming needs and develop realistic execution plans.
• Partner with Sales, Product, and Executive teams on cross-functional initiatives such as major launches, executive events, and partner announcements.
• Work closely with Revenue Operations to stay aligned on technology, workflows, and shared business outcomes.
• Act as a trusted operational partner to senior marketing leadership, transforming early-stage or ambiguous ideas into structured, trackable programs.
• Establish repeatable processes that improve execution, accountability, and visibility across the marketing organization.

• 4–7 years of experience in marketing operations, marketing project management, marketing program management, or a combination of these disciplines, ideally within B2B SaaS or another fast-paced environment.
• Demonstrated experience owning and administering project management platforms such as Monday.com, Notion, Asana, or comparable tools at a team or organization-wide level.
• Proven ability to manage complex, cross-functional initiatives involving stakeholders across Brand, Content, Product Marketing, Revenue Marketing, Communications, and other functions.
• Experience building project plans from scratch for ambiguous initiatives and driving execution without direct authority over participating teams.
• Strong operational experience across budget tracking, vendor management, process design, workflow development, and reporting infrastructure.
• Systems-oriented mindset with the ability to understand how different marketing functions connect and create scalable processes rather than one-off solutions.
• Strong written and verbal communication skills, with the ability to communicate project status, risks, dependencies, and recommendations clearly to both individual contributors and executives.
• Excellent organizational and follow-through skills, with a natural ability to create structure and clarity in ambiguous environments.
• Comfortable managing multiple priorities and maintaining visibility across a broad portfolio of simultaneous initiatives.
• Strong analytical mindset and ability to define meaningful success criteria and performance measurements.
• Ability to work collaboratively across teams while maintaining ownership and accountability for outcomes.
• PMP, Agile/Scrum, or similar project management certification is a plus.
• Experience supporting executive-level events or major public product, brand, or category launches is preferred.
• Familiarity with marketing automation and CRM platforms such as Marketo, HubSpot, or Salesforce from an operations or administration perspective is advantageous.

• Target annual salary of $127,500–$145,000 USD, with final compensation determined by experience, expertise, and other relevant factors.
• Equity participation, providing an opportunity to share in the organization’s growth and success.
• Flexible vacation policy designed to encourage emp