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MiddleHybridBarcelona

Account Manager

D
DeliveryHero
Уровень
Middle
Формат
Hybrid
О роли

Описание вакансии

About the company

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany.

Responsibilities
  • Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews).
  • Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
  • Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
  • Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
  • Improve Glovo's revenue through commission renegotiation and selling assets.
  • Understand, build action plans and follow up on churned and inactive partners.
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
  • Responsibility and ownership of several cities in your Area, define and pursue long-term strategy for the cities in terms of Growth, Promotions, Advertising and Operations.
Requirements
  • At least 1 year of experience in high-performance and fast-paced environments (startup, investment banking, top consulting firms or top tech companies).
  • Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
  • Computer literate; good knowledge of Google Docs and MS Office and Excel.
  • Native Spanish, Catalan and English skills.
  • Strong Commercial skills and customer obsession.
  • Good communication and interpersonal skills.
  • Project management skills.
  • A data-driven mentality.
Conditions
  • Equity plan.
  • Private health insurance.
  • Monthly Glovo credit.
  • Discounts on transportation, food, and kindergarten expenses.
  • Discounted gym memberships.
  • Extra time off, freedom to work from home two days a week, and opportunity to work from anywhere for up to three weeks a year.
  • Enhanced parental leave, and office-based nursery.
  • Online therapy and wellbeing benefits.
Стек и навыки

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