About the role
*Open to hiring remote across North America (west coast only) and the UK — we also have offices in San Francisco, Seattle, and London.
Japan has been one of Runway’s fastest-growing markets, even without a major commercial presence – it's our third-largest market among both enterprise and self-serve customers, and the fastest-growing self-serve market in Asia. In addition to millions of individual users, we've seen 300% growth in enterprise customers in the past 12 months, and Japan has driven a third of our sales volume in Asia overall.
As a result, we are looking for a Creative Workflow Architect to join our fast growing creative team. You’ll work closely with our Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers, specifically in the Japan market. As a user of Runway yourself and a content creator, you will handle pre and post-sale work, ensuring that customers are using Runway to it’s full potential, as well as any creative work in the product, inclusive of media content, presets, featured workflows, etc. You’ll also have a hand in any marketing sprints for model and feature releases. This role requires full professional bilingual fluency in Japanese and English.
Things are always moving quickly at Runway. We need team members with an agile and dynamic mentality who are comfortable with change and always willing to go above and beyond to ensure a job is done optimally.
What you’ll do
- Creatively push the models available on Runway further using workflows and custom pipelines
- Craft content and lead demonstrations to show Enterprise prospects and customers how to leverage and utilize Runway most strategically
- Partner with our Sales and Creative teams to provide guidance and training to Enterprise prospects and customers.
- Highlight and explain common use cases and workflows for Enterprise organizations
- Serve as the day-to-day product expert for both pre and post sales conversations; help businesses understand the potential of utilizing Runway in their creative pipeline
- Be a champion for our customers and work with our internal teams to translate customer feedback into product insights; liaise between customers and our internal teams in order to provide the best support and experience possible
What you’ll need
- Full professional bilingual fluency in Japanese and English
- Experience & expertise creating content from end to end
- Experience working with Japanese enterprises a plus
- Passion for experimentation when it comes to content creation and creative workflows- you care more about “how we get there” than “the destination”
- Comfort working with creative tools in addition to Runway (Adobe, DaVinci Resolve etc), as well as an understanding of our technical and competitive landscape
- You love sharing and presenting the things you’ve built
- Ability to deliver complex information to customers in a clear and concise way
- Ability to thrive in a constantly changing and growing environment
- Excitement about AI and motivation to continuously learn more about this new and exciting space!