Customer Service Agent

About the company

• A growing team in Paphos, Cyprus

Responsibilities

• Guide clients through document preparation & banking requirements
• Follow up on pending tasks and missing documentation
• Track client progress, records, and status using MS Excel
• Coordinate internally to process cases efficiently

Requirements

• Fluent English (written & spoken)
• Excellent communication & interpersonal skills
• Proficient in MS Excel for managing tracking sheets
• Background in customer service, banking, finance, or compliance is a plus