About the company
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Responsibilities
- Own and evolve the global security awareness and education program, spanning annual, new-hire, role-based, targeted, executive, and microlearning content.
- Lead the phishing simulation program end to end — design, deployment, analysis, and targeted follow-up.
- Apply behavior change principles to reinforce secure habits and address priority risk behaviors.
- Build and sustain security culture through learning campaigns, Security Awareness Month, and ongoing engagement.
- Produce multimedia awareness and education content, including video.
- Administer the training and phishing platforms, owning program data and reporting end to end.
- Define and report performance indicators to Security Assurance leadership.
- Own vendor relationships for phishing, secure coding (OWASP) training, and video production.
- Lead market and competitor evaluations, renewal decisions, and cost negotiation, recommending in-house builds where commercial options underperform.
- Collaborate on and maintain security policies, standards, and procedures.
- Coordinate audit evidence and demonstrate control effectiveness.
- Track remediation of identified gaps to closure.
Requirements
- A minimum of 10 years' experience building or scaling global awareness and human-risk programs in a large, globally distributed enterprise, with measurable outcomes; regulated-industry experience preferred.
- SANS Security Awareness Professional (SSAP) certification, or equivalent demonstrated expertise in building, maintaining, and measuring a mature awareness program.
- Demonstrated experience running enterprise-scale phishing programs and organization-wide awareness campaigns.
- Track record of evaluating, selecting, consolidating, or replacing security training vendors, including cost and value analysis.
- Instructional design capability.
- Working knowledge of security policy development, audit support, and control evidence.
- Ability to influence enterprise strategy across technical and non-technical teams without formal authority.
- Ability to make complex security topics practical and engaging in an all-remote organization.
- Track record of onboarding, managing, and negotiating with third party vendors.
Conditions
- The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits.
- Benefits to support your health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.