About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in India.
Responsibilities
- Develop and implement strategic account plans for high-value transactional accounts.
- Build and maintain strong relationships with senior customer stakeholders.
- Coordinate with cross-functional teams to create and deliver complex, customized offers.
- Apply independent judgment and established processes to manage account activities.
- Develop strong expertise in relevant products and services.
- Conduct market analysis to identify emerging trends, competitive developments, customer needs, and opportunities for growth.
- Maintain accurate sales and customer information in CRM systems.
- Lead advanced commercial initiatives, including distribution and promotional strategies.
- Deliver persuasive presentations to senior customer audiences.
- Monitor sales initiatives and customer outcomes.
- Ensure account activities comply with applicable business processes.
Requirements
- Minimum 4 years of relevant experience in Customer Relationship Management, Sales and Business Development, or Account Management, particularly within a B2C environment or equivalent.
- Strong understanding of strategic account management, customer relationship development, and commercial planning.
- Proven ability to build relationships with senior customer stakeholders.
- Strong sales and business development skills.
- Ability to coordinate effectively with cross-functional teams.
- Strong analytical skills.
- Excellent presentation and communication skills.
- Ability to work independently.
- Customer-focused mindset with strong problem-solving and relationship-management capabilities.
Conditions
- Full-time position based remotely in India.
- Opportunity to manage high-value customer accounts.
- Exposure to strategic account planning, business development, market analysis, and advanced commercial initiatives.
- Regular collaboration with cross-functional teams and senior customer stakeholders.