Account Manager

Native Commerce builds mission-critical, modular software for modern e-commerce brands—covering storefronts, warehouse management (WMS), order management (OMS), logistics, and real-time BI. Our platform helps businesses operate smarter, reduce operational costs, and scale efficiently. We are a fast-growing international B2B SaaS company with a remote-first culture, high ownership, and a product-driven mindset.

• Issue invoices to clients accurately and on schedule.
• Track outstanding payments and follow up professionally to ensure timely collection.
• Maintain structured communication with customers regarding payment terms, balances, delays, and discrepancies.
• Keep precise internal records of invoices, transactions, and client correspondence.
• Cooperate with the sales team to resolve billing questions and optimise workflow.
• Prepare monthly reports (AR status, aging reports).
• Support month-end closing processes.
• Assist the sales team with administrative tasks and documentation.

• Experience as an Account Manager.
• Background in B2B SaaS - strongly preferred.
• Strong understanding of invoicing, billing, contract administration, and financial documentation.
• Exceptional attention to detail and accuracy.
• Excellent communication skills (both written and spoken) in English - internal and external communication is entirely in English.
• Confident use of Excel / Google Sheets, basic accounting tools, and internal CRM systems.
• Professional, reliable, structured, and proactive personality.
• Ability to work independently and manage multiple priorities.
• Fast learner with a problem-solving mindset and customer-centric approach.

• Competitive GBP salary paid via DEEL.
• 20 vacation days + additional 5 day-offs - fully compensated.
• Remote-first culture with flexibility and autonomy.
• Work in a high-impact domain, influencing global e-commerce operations.
• Challenging tasks with real ownership and opportunities for rapid growth.
• Supportive team that values transparency, initiative, and collaboration.
• No rigid working hours - only clear outcomes and presence at key meetings.
• The company is based in the UK, and public holidays are observed according to the official UK holiday calendar.