Manager, Data Analytics

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

• Responsible for communicating with external customers and internal teams to fully understand and triage data issues, serving as the first point of contact for production issues.
• Ask questions to drive at the root cause and business impacts of issues that are raised surrounding our data.
• Partner with engineering and data teams to find solutions to data issues within a complex system architecture that prioritize accuracy, customer satisfaction, and scalability.
• Partner with business teams to articulate complex technical and data issues to non-technical colleagues, including packaging and presenting findings in a clear, concise, and compelling manner.
• Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our users' needs evolve.
• Identify opportunities to create models and tools that streamline processes and overall drive efficiencies within the organization.
• Collaborate across the organization, including owning stakeholder relationships with internal and external leaders, to identify actions to achieve improvements and monitor initiative impact.
• Support other strategic projects as assigned to meet business needs.
• Can lead a team of data analysts.

• 4+ years of technical work experience using analytical tools and writing analytical reports.
• 4+ years in a client-facing role with experience managing issues externally.
• 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process.
• 5+ examples/projects of strong communication skills, verbal and written, around business reporting impact and requirements.
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests.
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets.
• 1+ years experience in healthcare, finance or the insurance industry.

• This position is remote.
• The base pay for this role is: $111,034.80 - $145,733.18 per year.
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.