About the company
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Responsibilities
- Configure and improve Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning.
- Build reliable onboarding, role-change, and offboarding workflows that keep employee access appropriate and up to date.
- Configure and maintain MDM solutions, including device enrollment, configuration profiles, software deployment, patching, encryption, and compliance controls.
- Partner with Security to define and implement least-privilege access, device security standards, access reviews, and device-based access policies.
- Design and maintain scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems.
- Help expand management of IT systems through code, including opportunities to use Terraform for Okta configuration and other supported resources.
- Use AI tools to accelerate troubleshooting, scripting, documentation, and workflow improvements while validating outputs and protecting company data.
- Serve as an escalation point for complex identity, device, and systems issues; address root causes and prevent recurring problems.
- Support AWS identity and access configurations as part of the broader IT environment.
- Maintain clear documentation for configurations, access policies, integrations, and operational procedures.
- Identify opportunities to simplify the IT environment, reduce technical debt, and improve SaaS lifecycle processes.
Requirements
- Strong hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and solid working knowledge of the other.
- Experience administering Okta and integrating applications using technologies such as SAML, OIDC, and SCIM.
- Experience configuring and operating an MDM platform such as Jamf, Kandji/Iru, Intune, or an equivalent.
- Strong understanding of security principles, including least privilege, authentication and authorization, endpoint hardening, and secure handling of credentials and company data.
- Proficiency with scripting languages such as Python or Bash, APIs, and workflow automation tools.
- Demonstrated experience using AI to solve technical problems and improve IT operations, with the judgment to review generated code and validate proposed changes.
- Strong troubleshooting skills and the ability to follow problems across identity, devices, applications, and integrations.
- Comfortable sharing ownership, collaborating with Security and other teams, and explaining technical decisions clearly.
- Able to take projects from identifying a problem through implementation, documentation, and ongoing maintenance.
Conditions
- This role requires in-office anchor days on Monday, Tuesday, and Friday from one of our offices (SF, NY, or ATX).
- Competitive salary and meaningful equity.
- Comprehensive health, dental, and vision coverage.
- Generous paid time off and parental leave.
- Professional development stipend.
- Daily lunch and commuter benefits (SF office).
- The San Francisco, CA base pay range for this role is $180,000.00 - $288,000.00.