About the company
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Responsibilities
- Owning two interconnected high impact areas simultaneously driving the AI Assistant and the route-by-route activation strategy, finding synergies between the insight engine from assistant conversation and core product improvements.
- Shaping Wise's conversational AI banking future taking the AI Assistant from contextual helper to agentic concierge defining the path from chat to conversational transfer setup and scaling interaction mediums to beyond Wise App like MCPs.
- Building a scalable systems for global impact creating systematic frameworks that enable regional teams to win their own routes independently
- Driving customer activation through data, design and experimentation using conversion funnels, AI-generated insights, competitor benchmarks, and A/B testing to identify and capture opportunities route by route and also global step changes.
- Collaborating across the organization working with Platform team on shared AI infrastructure, regional teams on local execution, compliance on new capabilities, and engineering and vendors on the cutting edge agentic AI technologies.
- Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions
- Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products
Requirements
- 5+ years of experience in product management, technical product delivery, or software engineering, with a track record of owning complex, business-critical product areas. Ideally with SDKs, developer tools, APIs, or client-facing libraries
- Deep domain expertise in developer tools, client libraries, database drivers, ORMs/ODMs, or application framework integrations
- Strong technical fluency in at least one major programming language, alongside real familiarity with how developers construct applications using drivers, ORMs, or ODMs
- Demonstrated ability to make sound product and roadmap decisions under ambiguity using incomplete signals (support issues, usage telemetry, community sentiment)
- Track record of building actionable business cases, including adoption modeling and financial justification for new product capabilities or ecosystem investments
- Proven capability to spot delivery, technical, and operational risks early across complex cross-team dependencies
- Strong cross-functional influence without direct reporting authority, with the confidence to deliver direct, transparent messages to senior stakeholders and pitch to business unit owners internally and externally
- Excellent oral, written, and customer-facing presentation skills, with experience managing high-stakes enterprise customer and developer community conversations
Conditions
- Full-time
- Compensation: GBP 120000 - GBP 148000 yearly