About the company
SOFTSWISS is looking for an experienced Site Reliability Engineer to join our Sportsbook team and work on a high-load, production-critical platform.
Responsibilities
- Investigate and resolve production issues across multiple services and integrations
- Perform deep debugging (logs, traces, metrics, DB queries) to identify root causes
- Tune system performance (PostgreSQL queries, caching, service behavior under load)
- Work directly with Kubernetes environments: deployments, configs, scaling, troubleshooting
- Improve observability: metrics, logging, tracing (Grafana, ELK stack)
- Support and maintain integrations between Sportsbook services and external client platforms
- Set up and configure new projects/environments (mainly Sportsbook-related)
- Write internal tooling and automation in Go to reduce manual work and operational overhead
- Work with messaging systems (Kafka, RabbitMQ) and diagnose related issues
- Collaborate with developers, QA, and DevOps to resolve incidents and improve system stability
Requirements
- Solid experience with Go (comfortable reading and writing production code)
- Strong debugging skills: ability to trace issues across services, logs, and data layers
- Experience working with PostgreSQL (query analysis, indexing, performance tuning)
- Hands-on experience with Kubernetes (kubectl, deployments, configs, troubleshooting)
- Familiarity with observability tools (Grafana, Kibana/ELK, logs/metrics/tracing)
- Experience with Redis (caching patterns, debugging)
- Experience with Kafka and/or RabbitMQ (consumer behavior, lag, retries, failures)
- Understanding of how distributed systems behave under load (timeouts, retries, race conditions)
- Comfortable working with production systems and handling incidents
- Ability to work independently: take an issue, investigate, and drive it to resolution
Conditions
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events