About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cluster Marketing & Communication Manager based in India.
Responsibilities
- Develop and execute integrated marketing and communications strategies aligned with hotel business objectives and brand positioning.
- Manage digital marketing activities, including social media, online content, digital campaigns, and performance initiatives.
- Lead the creation of engaging content, campaigns, promotions, and communications that increase awareness and strengthen brand perception.
- Oversee public relations and media relations, building strong relationships with journalists, agencies, suppliers, and relevant external partners.
- Coordinate internal communications to ensure employees and stakeholders remain informed and aligned with key initiatives.
- Partner closely with Sales, Revenue, Food & Beverage, Rooms Division, and other departments to ensure marketing activities support commercial priorities.
- Ensure all communications and campaigns maintain strong brand consistency while adapting messaging to relevant audiences and market opportunities.
- Monitor marketing performance, evaluate results, and identify opportunities for continuous improvement and stronger commercial impact.
- Manage multiple campaigns, projects, stakeholders, and deadlines while maintaining high standards of execution.
Requirements
- Strong professional experience in marketing, communications, hospitality marketing, or a closely related field.
- Excellent written, verbal, and interpersonal communication skills, with the ability to adapt messaging across different audiences and channels.
- Strong creative capability, with the ability to develop compelling campaign concepts, content, promotions, and storytelling.
- Solid understanding of digital marketing, social media, online content, and digital performance measurement.
- Strong commercial awareness, with an understanding of how marketing activities can contribute to room revenue, Food & Beverage performance, awareness, and overall hotel business results.
- Excellent planning and organizational skills, with the ability to manage multiple priorities, campaigns, projects, and deadlines effectively.
- Strong relationship management and stakeholder engagement skills, including the ability to work effectively with media, agencies, suppliers, internal teams, and brand stakeholders.
- A results-oriented mindset, with a focus on measurable outcomes, performance optimization, and continuous improvement.
- Strong brand orientation, with the ability to maintain consistency while enhancing brand visibility and positioning.
- A collaborative, proactive, and creative approach, with the confidence to work across multiple hotel functions and influence stakeholders.
Conditions
- Opportunity to lead marketing and communications initiatives across a hotel cluster.
- High-visibility role with direct influence on brand positioning, awareness, guest engagement, and commercial performance.
- Exposure to a broad range of marketing disciplines, including digital, social media, PR, media relations, content, campaigns, and internal communications.
- Close collaboration with Sales, Revenue, Food & Beverage, Rooms Division, and other commercial teams.
- Opportunity to develop creative campaigns while working within established international brand standards.
- Dynamic hospitality environment with opportunities to build relationships across internal and external stakeholders.
- Role offering significant scope for professional growth, creativity, and measurable business impact.