About the role
At OnTheGoSystems, we're building AI systems that help people translate content across many languages. Our LLM team works with AI-generated translations, user edits, customer feedback, and quality data to continuously improve translation quality.
We're looking for a Data Analyst who enjoys solving open-ended problems, finding patterns in complex datasets, and turning data into practical recommendations. This is not a reporting role. You'll decide what to measure, investigate why things happen, and help the team make better decisions based on evidence.
Responsibilities
- Defining meaningful metrics for translation quality, AI performance, and user behavior.
- Monitoring trends and identifying unusual patterns or quality issues.
- Turning observations into structured investigations and testing multiple hypotheses.
- Extracting and combining data from SQL databases, NoSQL databases, logs, APIs, and CSV exports.
- Comparing results across language pairs, AI models, providers, customers, content types, traffic levels, and other dimensions.
- Separating real signals from coincidence by validating findings with data.
- Reviewing translation samples to confirm whether patterns represent genuine quality issues.
- Investigating root causes and recommending practical improvements.
- Evaluating multilingual AI output for meaning, terminology, tone, formality, grammar, pronouns, and consistency.
- Using AI tools, dictionaries, and other resources to investigate languages you don't speak, while recognizing when expert linguistic input is needed.
- Reviewing AI-generated analyses, identifying incorrect conclusions, and helping improve our automated evaluation systems.
- Building repeatable reports, scripts, and monitoring processes.
- Communicating findings clearly to developers, product managers, and linguists.
Requirements
- Strong analytical thinking, curiosity, and attention to detail.
- The ability to work independently and define what should be investigated.
- Experience turning open-ended questions into structured analyses and actionable recommendations.
- A solid understanding of metrics, segmentation, distributions, correlations, and the difference between correlation and causation.
- Experience writing SQL, Python, or similar scripts to collect, clean, and analyze data.
- Experience working with multiple data sources, including databases, logs, APIs, and exported datasets.
- Strong hands-on experience using AI tools while critically evaluating their output.
- Fluent English plus at least one additional language (preferably European), with the ability to assess translation quality and explain language issues.
- Clear written communication and the ability to explain analytical findings to non-technical colleagues.
Bonus points for experience with:
- Translation quality or localization.
- Multilingual content.
- Data visualization or business intelligence tools.
What we offer
- 100% remote work.
- Body & Mind Movement program.
- Home office computer budget.
- Kindle with access to our company library.
- Local public holidays respected.
- Excellent opportunities for growth.
- Collaboration with talented colleagues across the globe.