About the company
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with institutional-grade APIs. Backed by $400 million in funding from top-tier global investors.
Responsibilities
- Own end-to-end project management for enterprise launches using brokerage APIs (equities, crypto, options, and more).
- Collaborate with external stakeholders (product, engineering, compliance teams, etc.) to scope, plan, and execute integration timelines.
- Work cross-functionally with internal teams (BD, engineering, legal, compliance, operations and customer success) to resolve issues and align on resources.
- Facilitate weekly partner check-ins, drive action items, and ensure progress toward key deliverables.
- Track and report on project status, risks, and dependencies to internal leadership and partner stakeholders.
- Help partners navigate onboarding requirements, such as KYC, AML and regulatory disclosures.
- Document processes and continuously improve onboarding frameworks to scale future partner integrations.
- Be the face of Alpaca to some of the largest enterprise businesses in their respective regions.
- Stay updated on internal product development timelines, and work closely with the technical teams to roll out new features to partners.
- Ensure feature requests by partners are communicated to the technical teams and are adequately prioritized.
Requirements
- 2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills.
- Strong verbal and written communication skills in English.
- Demonstrated problem-solving ability and attention to detail.
- Flexibility to work with customers around the world.
- Familiarity and interest in FinTech, financial markets, and investing applications.
- Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp and Google Workspace.
- Startup mindset.
- Sales and customer success background.
- Training/enablement experience.
- Brokerage/stocks experience.
- Crypto experience.
- Technical background including familiarity with Metabase, modern APIs (REST, Websockets, Server Sent Events), enterprise software implementations, technical troubleshooting, issue management (JIRA), API logging tools, Postman and curl requests.
Conditions
- Competitive Salary & Stock Options.
- Health Benefits.
- New Hire Home-Office Setup: One-time USD $500.
- Monthly Stipend: USD $150 per month via a Brex Card.