About the company
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
Responsibilities
- Drive the technical design and lead the implementation of high-impact user-experience improvements across the Klaviyo product, focusing on areas critical to new customer success and adoption.
- Own the entire project lifecycle, working through ambiguity and requirements refinement to execution and delivery.
- Own the end-to-end experimentation process, including contributing to the definition of strategy, architecting and implementing A/B tests to validate product hypotheses, and interpreting data to drive significant iterative improvements.
- Serve as a technical leader and liaison, collaborating proactively with partners across teams to define and prioritize key technical initiatives to shape the long-term product roadmap.
- Take a lead role in mentoring and providing technical guidance to other engineers on the team.
- Define the architectural approach and technical strategy for your area of responsibility, anticipating scalability and reliability needs, including leveraging AI agents in our work and delivery.
Requirements
- Extensive background in full stack software engineering, demonstrating deep understanding of Klaviyo’s systems and the ability to architect, deliver, and maintain software with an emphasis on high-scale, user-facing features, and their supporting APIs and infrastructure.
- Demonstrated ability to drive technical strategy and improvement using a data-driven mindset.
- Demonstrated technical experience in using and championing AI-driven software delivery practices and methods.
- Experience driving A/B testing strategies for products with metric-based goals is a strong plus.
- Thrives in an entrepreneurial type environment that is customer focused and strategic.
- Technologies: HTML, TypeScript, JavaScript, React, Python, Django, MySQL, Cassandra, RabbitMQ, Redis, Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Ansible, Packer.
Conditions
- Working from our Boston HQ 5 times per week.
- Base pay range for US locations: $148,000 — $222,000 USD.
- Total compensation may include annual cash bonus, equity, sign-on payments, and comprehensive benefits.
- This role may require up to 10% travel.