Cost Revenue Analyst

Vapi is a Voice AI platform that resolves, not transfers. Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life. Trusted by 1 million developers. Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised.

• 30 Days: Foundation & Discovery
• Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.
• Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.
• 60 Days: Building & Collaboration
• Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.
• Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.
• 90 Days: Strategy & Forecasting
• Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
• Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

• 4–8 years in FP&A or cost / financial analysis
• Comfort with unit economics and analyzing cloud / infrastructure costs
• Strong Excel / financial modeling skills
• High attention to detail and comfort working cross-functionally
• Experience at an infrastructure-heavy or usage-based company a nice to have
• Familiarity with cloud cost tooling and data / BI tools a nice to have

• Real stake: competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: quarterly off sites
• Flexible time off
• More: catered meals, transportation, gym, and a $10k annual L&D budget